Policies

 

Gymnast Conduct and Participation Policy

We are committed to creating a sense of belonging and providing an enriching experience for all gymnasts. Therefore, children participating are expected to demonstrate respect and dignity for the rights of all others. Any language or behaviour intended to make other athletes or staff feel uncomfortable or compromise the safety of others based on behaviour will not be tolerated. Coaches reserve the right to remove a student from the class who cannot follow the structure of the class within a reasonable level. If your child has behavioural or social challenges, this must be disclosed to the coach ahead of time; and parents must be available onsite in viewing room if required for additional support. 

Recreational Program Cancellation Policy

All registrations in recreational programs are final. Program fees reserve a participant’s space in a class and are not based on attendance.

No refunds, credits, make-up classes, or fee adjustments will be provided for participant absences, including but not limited to illness, injury, vacations, school activities, scheduling conflicts, or participation in other sports or activities.

NFLGC may close due to severe weather, unsafe travel conditions, power outages, public health restrictions, or other circumstances affecting participant safety. No refunds, credits, or make-up classes will be provided for weather-related closures or circumstances beyond the Club’s reasonable control.

Where a class must be cancelled by the Club due to coach illness, coach emergency, facility issues, equipment failure, utility interruptions, or other operational circumstances, the Club may provide a qualified substitute coach, a make-up class, or another reasonable accommodation at its discretion.

Occasional Club-initiated cancellations are an expected part of program delivery and do not automatically entitle participants to a refund or credit.

If NFLGC cancels more than 15% of the scheduled classes in a session for a specific class group, excluding weather-related closures and circumstances beyond the Club’s reasonable control, and the cancelled classes cannot reasonably be replaced with a substitute coach, make-up class, or other accommodation, a prorated account credit may be issued for the affected classes exceeding the 15% threshold.

Exceptions may be considered only in extraordinary circumstances, such as serious medical conditions, at the sole discretion of the Club, and must be submitted in writing with supporting documentation. If a refund or credit is approved, a $50 administrative fee may apply.

All requests must be submitted through the Club’s registration system or by email to the Club Administrator.

Nut Free Facility

NFLGC is a NUT FREE facility.  Whether you are participating in our programs or just watching in the lobby, we CANNOT have any food brought into our building that contain nuts.  We have gymnasts with severe allergies and need to ensure that all our athletes are safe.  Thanks for your cooperation!

Illness Policy

Sniffles? Coughs? Runny noses? We love sharing, just not germs. If you or your child show any signs of illness, it’s best to stay home. Let’s not take any chances. We so appreciate your consideration, as do all our families.

For the avoidance of doubt, the NFLGC Illness Policy is as follows: we have a strict policy that anyone ill, unwell, feeling either ill or unwell or otherwise showing symptoms of illness whatsoever, should stay at home. Furthermore, your child may be asked to leave a class if NFLGC personnel, deem that they exhibit any of the above symptoms. 

You should not leave home if you or someone you live with has any of the following:

• a high temperature;
• a new, continuous cough;
• any of the symptoms set out in the paragraph above;
• been in contact with anyone with any of the symptoms set out in the paragraph above;
• a loss of, or change to, your sense of smell or taste; or
• any other symptoms similar to or otherwise related to COVID-19;

Safety First Policy
The best interest of every child will always be our first priority here at Niagara Falls Lightning Gymnastic Club. Please understand that in order to adhere to this policy, we reserve the right to remove any participant from our programs that may hinder their own development or the development of the other children in our facility by way of their inappropriate behaviour. Our hope is that everyone fully enjoys the time they spend in our facility.

Club Class Cancellations
In the event of inclement weather and situations out of our control, please visit our Facebook page or our website.  Cancellation information will be available a minimum of 1 hour prior to the start of class.  Should classes be cancelled for any other reason, you will be notified (in person or by way of message) via telephone or email to the primary phone number and/or email address provided at time of registration.  

Make-Up Classes
At this time we are unable to offer make-up classes. Missed classes are not made up or reimbursed due to sickness or non-attendance. 

Photo / Video

NFLGC occasionally takes photos and/or videos of gymnasts to promote our programs. These photos may show up in a variety of materials including our website, brochures, newspaper articles and in our facility. Names will not be used without prior permission. Please contact the office if you have concerns regarding this practice.